Sila ate nga ba ang isa sa mga balakid sa tagumpay or isa sila sa susi para ikaw ay kumota?
The medical secretaries are considered one of the gatekeepers in our profession. They serve as the first line of defense of doctors towards the patients and of course, the medical representatives. They make sure that the patients were scheduled and treated properly. They also make sure that Medreps only see the doctor when there are no patients yet or to make sure that the doctor adheres to his appointments.
Maraming personality ang mga secretary and I know that you have encountered a lot of them. Based on my experience when I was a Medrep, there is a secretary na super sungit, pero kailangan mo siyang makita kasi top doctor ang alaga niya. Anong ginawa ko? Lagi lang naman ako bumibili ng tinda niya para may utang na loob siya sa akin para pasingitin ako. Sometimes, madami akong bibilhin kahit hindi ako mag cover para mas gumaan ang loob niya sa akin.
Secretaries are also an important source of information regarding your doctor, your competitors and the patients. They can provide invaluable insights that you cannot get from statistics and research.
And it is so easy to manage them! Bigyan mo lang ng time na makipag kuwentuhan sa kanila. Sakyan mo kung ano ang hilig nila kahit ba teleserye or koreanovela pa yan. Hindi naman kailangan mastering mo yun, basta lang familiar ka. Malay mo, baka hilig din ni doc yun.
Ultimately, if you don't pay extra attention to them and their quirks, they can make or break you. Pag hindi ka na ka cover, wala kang rapport sa doctor. At pag wala kang rapport, wala kang reseta, patay ka kay boss.
